Contact
Feedback and bug reports are welcome. Telling me what you were doing when it happened makes a real difference.
Email help@rabbit-hole-games.com
Reporting a bug
The burrow behaves differently across browsers and devices, so these four details go a long way toward reproducing it.
- Your device and browser (e.g. iPhone 15 Safari, Windows Chrome)
- Which burrow, and roughly how deep you were
- What you were doing — jumping, threading a gate, grabbing an item
- Whether it happens again when you retry, or just once
Worth checking first
- A black screen usually means the browser doesn't support WebGL. Try opening it in another browser.
- Your records, coins and items are stored in your browser. Clearing site data or switching devices starts you over — that's by design, not a fault.
- No sound? Browsers often wait for a tap or click before they let audio play.
About replies
This is a one-person project, so a reply may take a few days. Reproducible bugs get fixed first, and fixes show up in the patch notes.
Support
Rabbit Hole is a small project I make on my own. If you had fun playing, you can cheer it on with a warm cup of coffee.